Terms of service

Terms of Service

Last Updated: 30 MAY 2026

Welcome to The Q Studio. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using this website, you agree to comply with and be bound by the following terms and conditions.

If you do not agree with these Terms, please refrain from using our website.

1. General Information

This website is operated by The Q Studio. Throughout the site, the terms “we”, “us”, and “our” refer to The Q Studio.

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian.

3. Products & Services

We strive to display our products, colours, and details as accurately as possible. However:

  • Actual product colours may vary slightly due to device screen settings and photography lighting.

  • All products are subject to availability.

  • We reserve the right to discontinue or modify products without prior notice.

Jewellery and accessories sold on this website are imitation/fashion jewellery unless otherwise specified.

4. Pricing & Payments

  • All prices displayed are in Indian Rupees (INR ₹).

  • Prices are inclusive/exclusive of applicable taxes as mentioned at checkout.

  • We reserve the right to change pricing at any time without prior notice.

Payments are processed securely through third-party payment gateways. We do not store your card or payment details.

5. Orders & Acceptance

Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp (if applicable). This confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased

  • Refuse service to anyone at our discretion

In case of cancellation from our side, eligible refunds will be processed to the original payment method.

6. Shipping & Delivery

Orders are generally processed within 1–3 business days.

Estimated delivery timelines may vary depending on:

  • Customer location

  • Courier availability

  • Public holidays or unforeseen circumstances

We are not liable for delays caused by courier partners, weather conditions, or other external factors beyond our control.

7. Returns, Exchanges & Refunds

Please refer to our Return & Refund Policy for complete details.

For hygiene reasons:

  • Earrings may not be eligible for return or exchange unless received damaged or defective.

Returned items must:

  • Be unused

  • Be in original packaging

  • Include proof of purchase and unboxing video of the parcel

Refunds, if approved, will be processed within the applicable banking timeline.

8. Jewellery Care

To maintain product quality:

  • Avoid direct contact with water, perfume, sweat, and chemicals

  • Store jewellery in a dry place after use

Anti-tarnish jewellery offers improved durability but is not completely tarnish-proof under all conditions.

9. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Designs

  • Text

  • Graphics

  • Branding elements

are the intellectual property of The Q Studio and may not be copied, reproduced, or used without written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Interfere with website security or functionality

  • Copy or misuse website content

  • Provide false or misleading information

11. Limitation of Liability

To the maximum extent permitted by law, The Q Studio shall not be liable for:

  • Indirect or incidental damages

  • Delays in delivery caused by third parties

  • Allergic reactions due to individual skin sensitivities

  • Improper use or handling of products

Customers are advised to review product descriptions carefully before purchase.

12. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

We are committed to protecting customer data and maintaining confidentiality.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of [Your City, India].

14. Contact Information

For questions regarding these Terms of Service, please contact us:

The Q Studio
Email: theqstudio19@gmail.com

Instagram: @the_qstudio

Contact no: 9076262794